Chapter One -- Introduction
Consequently, the following question is used to provide a direction for this study: “What are the effects of organisational change on employees and the role of the manager?” The research question aims to identify the factors in an effective change implementation. Furthermore, the research attempts to understand what employees require to enable an effective change process. The research will be guided by the research question and proposed hypotheses after reviewing the literature.
The findings of the research is obtained through the use of a mixed method approach, that is, the use of quantitative research to establish employees’ perceptions on organisational change by the use of questionnaires, and qualitative research to understand the role of the manager in this process by the use of focus groups. Subsequently, triangulation of the data is then formulated.
This study is achieved in several sections. Firstly, the study commences with a literature review focusing on the topic followed by the methodological processes employed in this study along with providing a justification for its use as well as acknowledging the limitations. The later chapter details the findings of the research, whilst recognising the significant trends in the results followed by discussions of the overall findings, as well as acknowledging the limitations of the study and scope for future research, before coming to a viable conclusion.